Artificial Intelligence applied to Customer Analytics

Understand the behavior of your customers and suppliers in the production and commercial processes of your company.

AI Solutions for Customer Analytics

The success and sustainability of any business depends on having customers. To acquire, increase and retain customers, it is essential to know their needs, likes and dislikes. Customer analytics is the systematic examination of a company's customer information and behavior to identify, attract and retain the most profitable customers, and is the driving force in gaining these insights. The more a company understands its customers' buying behavior and lifestyles, the more accurately it can classify its customers and make specific and meaningful customer predictions. Targeting customers with the right product at the right time at the right price improves the overall customer experience and customer journey.

AI Customer Analytics Use Cases

Applications of Artificial Intelligence solutions tailored to your needs.

Customer Segmentation

Use unsupervised learning to segment and understand your customers' behaviors.

Customer Churn Rate

Understand the most important factors affecting customer churn and prescribe a viable strategy.

Sales Forecasting

Reduce the time your sales teams spend on unproductive, non-customer-oriented activities.

Fraud Prevention

Prevent fraudulent activities quickly and effectively.

Lead Evaluation

Target the right customers and improve the productivity and efficiency of your marketing and sales teams.

Community Detection

Detect and understand the influencer communities that matter to your brand and product.

Social Media Trends

Track trending topics on Twitter, Instagram, Google News, etc.


Use your customers' geolocation data to get more information and benefits for your company.

Testimonials from our clients

I know the Exponentia/BWL team well and have had the opportunity to collaborate with them on several technology initiatives. They are a top-notch team, committed and focused on solid results to provide the best solutions to the companies they collaborate with.

César Romera

César Romera

Kyndryl - Chief Marketing Officer

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