Artificial Intelligence applied to Customer Analytics

Understand the behavior of your customers and suppliers in the production and commercial processes of your company.

AI Solutions for Customer Analytics

The success and sustainability of any business depends on having customers, and to acquire, increase and retain customers, it is essential to know their needs, likes and dislikes. Customer analytics is the systematic examination of a company's customer information and behavior to identify, attract and retain the most profitable customers, and is the driving force in gaining these insights. The more a company understands its customers' buying behavior and lifestyles, the more accurately it can classify its customers and make specific and meaningful customer predictions. Targeting customers with the right product at the right time at the right price improves the overall customer experience and customer journey.

AI Customer Analytics Use Cases

Applications of Artificial Intelligence solutions tailored to your needs.

Customer Segmentation

Use unsupervised learning to segment and understand your customers' behaviors.

Customer Churn Rate

Understand the most important factors affecting customer churn and prescribe a viable strategy.

Sales Forecasting

Reduce the time your sales teams spend on unproductive, non-customer-oriented activities.

Fraud Prevention

Prevent fraudulent activities quickly and effectively.

Lead Evaluation

Target the right customers and improve the productivity and efficiency of your marketing and sales teams.

Community Detection

Detect and understand the influencer communities that matter to your brand and product.

Social Media Trends

Track trending topics on Twitter, Instagram, Google News, etc.

Geomarketing

Use your customers' geolocation data to get more information and benefits for your company.

Trust in the word of our customers

I know the Exponentia/BWL team well and have had the opportunity to collaborate with them on several technology initiatives. They are a top-notch team, committed and focused on solid results to provide the best solutions to the companies they collaborate with.

César Romera

César Romera

IBM - Director of Business Development Europe

In our industry, digital transformation is not just about becoming more competitive. It's about survival. Without Exponentia this would not be possible.

Manuel Boggiero

Manuel Boggiero

Romeu Group - Chief Digital Transformation

Exponentia's collaboration has been a real gift for Moms in Action. Thanks to the impeccable work of their team, their commitment and dedication, our organization has been able to continue growing, guaranteeing our work and impact, increasing results in a measurable way and reducing effort. Thank you Exponentia for helping us reach more children and further!

Majo Gimeno

Majo Gimeno

Mamás en Acción - CEO

The excellence in technological preparation and the immense human quality of Exponentia's leaders and team, make this company a necessary partner of reference for technology and innovation, giving full guarantees both in digital transformation, as well as in the use of artificial intelligence and implementation of tools that use it. On the other hand, in my capacity as Coordinator of the Ateneo Club de Innovación & Empresa, I can affirm that it would be impossible to understand this department of the Ateneo Mercantil de Valencia without the presence of Juan García Sánchez, with his high capacity for management and strategy design, and without the invaluable technical contributions of Juan Besari Jiménez.

Ignacio Carrau

Ignacio Carrau

Founder of Carrau.legal and Vice President of Ateneo Mercantil

I have had the opportunity to collaborate with the Exponentia team in several initiatives and I know them very well. The technical results are impeccable and the personal treatment is unbeatable. They are a first class team, professional, committed, serious and efficient with the projects they take on. Congratulations Exponentia and thank you for everything!

Ignacio Grande

Ignacio Grande

Director of the Colegio de Ntra. Sra. Desamparados and Cáritas Diocesana of Valencia

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